Effective Date: 27.11.2024—Welcome to StoreMitra, a cloud-based billing software developed and operated by Evosoft Global Private Limited ("Company," "we," "us," or "our"); these Terms and Conditions ("Terms") govern your access to and use of the StoreMitra platform ("Service"), including any content, functionality, and services provided through it, and by using the Service, you agree to comply with and be bound by these Terms, and if you do not agree, you must discontinue using the Service immediately. By registering for, accessing, or using StoreMitra, you represent that you have read, understood, and agreed to these Terms along with our Privacy Policy, which is incorporated into these Terms by reference, and if you are entering into this agreement on behalf of a company or other legal entity, you warrant that you have the authority to bind that entity, and if you do not have such authority or do not agree to these Terms, you must not use the Service. You must be at least 18 years old to use the Service, and by registering or using StoreMitra, you confirm that you have the legal capacity to enter into a binding agreement; you agree to provide accurate, current, and complete information during registration and to keep this information updated, and you are responsible for maintaining the confidentiality of your account credentials and for any activity under your account, and if you suspect unauthorized access or misuse of your account, you must notify us immediately, as Evosoft Global Private Limited is not liable for any loss or damage arising from your failure to comply with these security obligations. You agree to use the Service only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations, and you are solely responsible for ensuring that your use of the Service does not violate any applicable laws; we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your internal business purposes, and this license does not allow you to copy, modify, or create derivative works of the Service, reverse-engineer, decompile, or attempt to extract the source code, or use the Service in any manner that could damage, disable, overburden, or impair it. You agree not to use the Service to distribute spam, malware, or other harmful content, attempt to gain unauthorized access to other accounts or systems, or use the Service in a way that infringes on the intellectual property or privacy rights of others, and you are responsible for the accuracy and legality of all data entered into the Service, and the Company will not be held liable for errors, inaccuracies, or legal violations arising from the data you provide. Access to certain features of StoreMitra may require a subscription, and by subscribing, you agree to pay all applicable fees as outlined on our website, and fees are non-refundable unless explicitly stated otherwise, and failure to pay subscription fees may result in suspension or termination of your access to the Service; you are responsible for any taxes, duties, or other charges imposed by governmental authorities in connection with your use of the Service, as these amounts are not included in the subscription fees and must be paid separately, and we reserve the right to modify our pricing structure, subscription plans, or features of the Service at any time, and any changes will be communicated to you in advance, and your continued use of the Service after such changes constitutes your acceptance. All content, design, software, and other intellectual property associated with the Service are owned by Evosoft Global Private Limited, and you acknowledge that you have no ownership rights in the Service or its underlying software, and your use of the Service does not grant you any rights other than those explicitly provided in these Terms; you may not use any trademarks, logos, or branding associated with StoreMitra without prior written consent, and unauthorized use of intellectual property is a violation of these Terms and applicable laws. Your use of StoreMitra involves providing business data, which may include sensitive financial and operational records, and by using the Service, you grant us a license to use this data solely for the purpose of providing and improving the Service; we implement industry-standard security measures to protect your data, but no system can be completely secure, and we cannot guarantee absolute protection against unauthorized access, hacking, or data breaches, and by using the Service, you acknowledge these risks and agree that the Company will not be held liable for security incidents beyond its control, and our Privacy Policy explains how we collect, use, and protect your information, and by using the Service, you consent to our data practices as outlined in the Privacy Policy. You may terminate your subscription at any time by contacting our support team, and upon termination, your access to the Service will cease, and we may delete your account and associated data, except where retention is required by law; we reserve the right to suspend or terminate your access to the Service, without prior notice, for reasons including but not limited to violation of these Terms, fraudulent or illegal activities, non-payment of subscription fees, or actions that harm the integrity of the Service or its users. To the maximum extent permitted by law, Evosoft Global Private Limited shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the Service, loss of profits, revenue, or data resulting from interruptions, errors, or failures in the Service, or damages exceeding the amount you paid to us in the 12 months preceding the incident giving rise to the claim. We may update these Terms periodically to reflect changes in our Service or applicable laws, and significant updates will be communicated via email or posted prominently on our website, and your continued use of the Service after such updates constitutes your acceptance of the revised Terms. These Terms are governed by the laws of India, and any disputes arising out of or relating to these Terms shall be resolved in the courts located in Umerkote, Odisha, India, and before pursuing legal action, the parties agree to attempt to resolve disputes through good-faith negotiation.